Most
Frequently asked Questions answered for you.
Q. What currency will i be billed
in?
A. Your credit card will be
debited in your local currency at the current exchange rate.
Q. Is Mega Pet Supplies store
safe to use my Credit card in and how do I know my details wont be
shared with any third parties?
A.Your credit card details are
safe and secure.
Mega Pet Supplies online store is 128 bit securely encrypted and certified
safe for internet trading.
Your credit card details are not stored by Australian Aura. All details
are destroyed after we have processed your order. This is our protective
measure for both the customer and Mega Pet Supplies
Q. How much is my freight?
A. Products are shipped via
Australia post and is $5 dollars shipping times is approx 5-7 days.
Q.Are the products shipped similar
or the same as the products we get from the USA/UK etc. ie Heartgard,Frontline?
A. Yes. All our product are
from the same manufacturers as the ones you recieve from your local
vet.
Q.How long does the shipping
take to arrive in USA/UK?
A.Orders are generally dispatched
on the same day and should arrive within 5-7 working days.
Q.What is the difference between
Frontline and Frontline Plus?
A.Frontline plus actually kills
the flea eggs as well as the flea.
Q.What is the difference between
Heartgard and Heartgard plus?
A.Heartgard plus prevents some
intestinal worms such as Round worms and Hook worms
Return Policy
Shipping charges are generally the responsibility
of the customer. If you decide to cancel the order or you have placed
an incorrect order your will recieve a full refund or exchange minus
the shipping charges. We must be notified withing 14 days of your
order. If an incorrect order is due to our error a full refund including
shipping will be recieved.
Interceptor for Dogs
